Terms of Use for KitchenX (www.kitchenx.ae)

Welcome to KitchenX, the premier platform for commercial kitchen equipment and services, located at our offices in Ajman, UAE. By accessing and using our website, www.kitchenx.ae (“Site”), you agree to the following Terms of Use, which govern your access to and use of the Site and its associated services (collectively, the “Services”). These Terms of Use, along with our policies and additional terms posted on the Site, form a legally binding agreement between you and KitchenX.

About KitchenX

KitchenX is an e-commerce platform designed to connect businesses with top-tier kitchen equipment and services. Our platform allows enterprises to purchase, sell, or provide services related to the commercial kitchen industry. We reserve the right to introduce new services, update existing ones, or withdraw services at our sole discretion, without liability to you.

Eligibility and Registration Requirements

To access our Services, you must meet the following eligibility criteria:

• Buyers:
  
  
  • You must be of legal age to purchase products in your country of residence.
  • You must be able to provide a valid delivery address within the United Arab Emirates (UAE).
• Sellers:
  
  
  • You must be a legal entity with a current trade license.
  • You must provide the necessary identification for the individual who will be using the Site on behalf of your business.
  • You must submit supporting bank details and any additional documents as required for certain product categories.

To register, you will need to provide accurate and complete information. We reserve the right to decline registration without explanation and may verify your identity as part of the registration process.

Your Obligations

By using our Services, you agree that you will:

• Maintain the confidentiality of your account and password.
• Immediately notify us of any unauthorized use or security breach of your account.
• Provide accurate, current, and complete information when required.
• Not engage in activities that could harm our platform, violate the rights of others, or breach applicable laws.

You also agree not to post, sell, or distribute prohibited content, including but not limited to:

• Harmful, offensive, or unlawful content.
• Counterfeit or stolen items.
• Products or services that violate intellectual property rights or applicable laws.

Intellectual Property Rights

All content on the Site, including text, images, logos, and software, is owned by KitchenX or its licensors. You may not use any of our trademarks or intellectual property without prior written consent.

Any content you submit to KitchenX, including product listings, becomes our property and we may use it as we see fit.

Warranties and Representations

You agree to comply with all relevant laws and regulations when using our Services. You also represent that you have the authority to enter into these Terms of Use and that your actions will not violate any third-party rights.

The Services are provided “as is,” without warranties of any kind, either express or implied. KitchenX does not guarantee the accuracy or completeness of product descriptions or listings. As a buyer or seller, you acknowledge that you are responsible for verifying the accuracy of any product or service you purchase or list.

Limitation of Liability and Indemnity

KitchenX will not be liable for any indirect, incidental, or consequential damages resulting from your use or inability to use the Services. However, our liability is limited to the lower of the price of the product or AED 100.

You agree to indemnify and hold KitchenX and its affiliates harmless from any claims, losses, or damages arising from your use of the Services, violations of these Terms of Use, or infringement of third-party rights.

Suspension, Termination, and Cancellation

We may suspend or terminate your access to the Services if we suspect that you have violated these Terms of Use or engaged in fraudulent activity. If your account is terminated, we may delete any associated content, though we will preserve transaction records for regulatory compliance purposes.

If you believe any content or listing on the Site violates these Terms of Use, please report it, and we will investigate the matter.

Changes to These Terms

KitchenX reserves the right to modify these Terms of Use at any time. Any changes will be posted on this page and will take effect immediately. Your continued use of the Services constitutes acceptance of any updated Terms.

By using KitchenX’s Services, you acknowledge that you have read, understood, and agreed to these Terms of Use. Should you have any questions, feel free to contact us at support@kitchenx.ae.